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koko24

General Support

Question

some players can't play

 

when they run the game.exe nothing shows up

 

run as admin is the same

 

what is the problem? and what are the possible solution for that?

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not the host problem, other can connect without problem, its just that for some reason, one out of 100 people can't run their .exe file

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some possible things to look at

 

are they running your files in a clean RO folder?
could be a graphics driver issue, do they see display options when they launch the ro/opensetup

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Yes they can see the graphics devices,

 

yes clean kRO, they say they use it to run other RO from it, they have clean kRO backup

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Close to out of ideas. Do you allow multiple clients/windows to connect, as I've seen cases where opened ro windows are still opened in the background even when the user closes it. If you do allow multiple windows, then don't mind this.

 

can you also tell us what client date you're using

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